SUPPORT CENTER CONTACT INFORMATION:
DSN:(312) 365-0533 | COMM: (760) 725-0533
THE SERVICES WE PROVIDE
The MCTSSA Support Center provides troubleshooting and over-the-shoulder technical support on tactical systems for the operating forces.
Our CAC-enabled, self-help website provides the operating forces with the ability to access system documentation,
software, solutions for common issues, how-to videos, and a forum to ask and answer questions about their system.
System experts are ready to provide the operating forces with troubleshooting support.
24 hours a day, 7 days a week – via phone, chat, e-mail, or walk-in.
Tailor-made to meet the operating forces’ needs. Onsite support teams are deployed to any clime and place to provide over-the-shoulder support be it a CommEx, ITX, WTI, a large-scale multi-national exercise, or a deployment. We are there whenever you need us.
Toll Free: 1-800-808-7634
USA Commercial: (760) 725-0533
JPN Commercial: +81-98-954-7999
SIPR VoIP: 302-365-0534
NIPR Email: firstname.lastname@example.org
SIPR Email: email@example.com
NIPR Web: https://mceits.usmc.mil/site/mctssa
SIPR Web: www.mctssa.usmc.smil.mil
NIPR DCS (1.1.2): https://conference.apps.mil/webconf/MCTSSAHelpdesk
SIPR DCS (1.1.2): https://conference.apps.smil.mil/webconf/MCTSSAHelpdesk
The MCTSSA Support Center provides 24/7 technical support to tactical C4I systems.